Refund policy

Last updated: September 1, 2025.

Since every artwork is produced on demand, specifically for you, special rules apply regarding returns and refunds. We want to be transparent about this:

1. No standard right of withdrawal

Under EU consumer law, custom-made products are excluded from the 14-day return right. As each print is only produced after your order, it is not possible to return or exchange a product simply because you changed your mind.

2. Damaged or incorrect items

If your order arrives damaged or with a production error, please contact us within 7 days of delivery (contact details below). Always include your order number and clear photos of the issue.

  • We will arrange a free replacement or, if that is not possible, a full refund.
  • If needed, we may ask you to return the defective product (we will cover the return shipping costs).

3. Limited Editions

For our limited editions, each artwork is unique, individually numbered and signed. Replacement is therefore not always possible.

  • If a limited edition arrives damaged, we will work with you to find a suitable solution.
  • This may be a replacement (if available) or a full refund.
  • Exchanges for a different number within the same edition are not possible.

4. Exclusions from refunds

  • Minor color variations caused by monitor vs. print display.
  • Incorrect choices in size or material made during ordering.

5. How it works

  1. Email us within 7 days of delivery.
  2. Attach your order number + photos of the damage/error.
  3. We will reply within 2 business days with next steps.

6. Reach out

For any queries or claims: info @ theworldbymrfun.com (remove the spaces).